Edinburgh's Housing Advice and Information Strategy

Good quality, consistent housing advice and information matters and Edinburgh is a recognised leader in Scotland in its provision of good housing advice.  

Edinburgh has a wide range of in-house council services, as well as voluntary organisations, providing housing advice and support. These services share common purposes and objectives through the Edinburgh Housing Advice and Homelessness Network (EHAHN).

As a successful and growing city it is important that housing advice evolves to fit the needs of the city and that this recognition is maintained.  Access to housing is one of the essential factors involved in assisting and maintaining the growth of the city.  

The main objectives of this Strategy are to ensure that:

• access to housing is increased and sustained across the tenures,
• delivery of housing advice can be accessed within all neighbourhoods throughout the city,
• advice is of a consistently high quality,
• housing advice is tailored to suit individuals’ needs and refers to neighbourhoods in which they live or wish to live.  

The Strategy was developed through partnership working by EHAHN who represent a wide and varied range of interest groups and are committed to ensuring quality advice in Edinburgh is accessed by all who seek it (See Appendix 1 for full EHAHN membership list). EHAHN is a mature, well established best practice network involving over 200 practitioners. This helps make this Strategy one that is based on genuine multi-agency ownership and action.

This Strategy continues to promote and further develop partnership working ensuring access to and sustaining housing remains a priority for the next three years. This Strategy applies to all advice providers (whether statutory, voluntary or commissioned) working both across and within the city’s neighbourhoods.

Housing Advice and Information strategy 2009-2012 (804 kB)